Fresh Fish Market Privacy Policy
Last Updated: September 12, 2026
Fresh Fish Market respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect when you visit the Fresh Fish Market website, place an order, join our mailing list, use our chatbot, or otherwise interact with us online.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, phone number, contact information, order information, messages, and other information you submit through forms, our chatbot, or other features of the website.
When you place an order, we may collect information necessary to process and fulfill that order, such as your contact details, order selections, and transaction-related information.
Payment information may be collected and processed by our third-party payment processor. Fresh Fish Market does not directly store your complete credit or debit card information when payment information is handled by a third-party payment provider.
Mailing List and Marketing Communications
If you choose to join our mailing list, we may use the contact information you provide to send you Fresh Fish Market news, promotions, specials, events, and other updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Joining our mailing list is voluntary and is not required to place an order or otherwise use our website.
Chatbot and Website Communications
Our website may include a chatbot or other communication tools that allow you to interact with Fresh Fish Market.
When you use these features, we may collect the information you provide during the conversation, including your contact information and the content of your messages. We may use this information to respond to questions, provide customer service, assist with orders or inquiries, and improve our services.
Google Analytics and Website Usage
We use Google Analytics to help us understand how visitors interact with our website.
Google Analytics may collect information such as pages viewed, interactions with the website, approximate geographic location, device and browser information, referral sources, and other usage information.
This information helps us understand website performance, improve the customer experience, and determine how visitors find and use our website.
Google may process information collected through Google Analytics in accordance with its own privacy policies.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate website features, remember preferences, measure website usage, and support analytics.
Some cookies may be placed by third-party services used on our website, including Google Analytics and other service providers.
Depending on your browser and available website controls, you may be able to limit or disable cookies. Disabling certain cookies may affect how some website features work.
How We Use Your Information
- Process and manage orders
- Respond to questions and customer service requests
- Operate our website and chatbot
- Send communications you have requested or agreed to receive
- Manage our mailing list and customer relationships
- Understand how visitors use our website
- Improve our website, products, services, and customer experience
- Detect or prevent fraud, abuse, or security threats
- Comply with applicable legal obligations
Customer Relationship Management
Fresh Fish Market may use GoHighLevel (GHL) as a customer relationship management and communications platform.
Information you submit through our website may be stored or processed through GHL so that we can manage customer communications, forms, mailing lists, inquiries, and related business activities.
Information We Share
Fresh Fish Market does not sell your personal information.
We may share information with service providers when necessary to operate our website and business. These may include website hosting providers, customer relationship management providers, analytics providers, payment processors, ordering services, and other technology providers that help us deliver our services.
We may also disclose information when required by law or when reasonably necessary to protect Fresh Fish Market, our customers, or others.
Data Security
We take reasonable administrative and technical measures to protect the information collected through our website.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You should use care when submitting information online.
Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, fulfill legal or accounting obligations, resolve disputes, and support legitimate business operations.
When information is no longer reasonably necessary, it may be deleted or anonymized where appropriate.
Your Privacy Choices
You may contact Fresh Fish Market to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law and any information we are required to retain for legitimate business or legal purposes.
You may also unsubscribe from marketing emails using the unsubscribe link provided in those messages.
Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services. Fresh Fish Market is not responsible for the privacy practices of third parties.
We encourage you to review the privacy policies of any third-party services you choose to use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, technology, business practices, or legal requirements.
When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
Fresh Fish Market
516-A Beltline Blvd
Columbia, SC
Phone: (803) 638-4733
Website: thefreshfishmarket.com